Are the lights on your ARRIS modem or router not in their ideal state? Or are you facing some other issues like slow upload speed, modem keeps resetting, or needing frequent manual restarts to work properly?
In such situations, resetting the ARRIS modem or router makes sense. And if you're not sure how to go about it, you're in the right place.
How To Reset ARRIS Modem/Router?
The ARRIS modem/router can be reset in two ways:
- Using a reset button
- Using a web interface
So let’s dive into the reset process without any further ado.
Note: The process will result in the loss of all customized settings and configurations. This includes the network name, password, and other settings. It's recommended to keep the router turned on during the process.
Method 1: Using a Reset Button
This is the easiest method to reset the ARRIS router. It involves pressing and holding the reset button on the back of the modem or router for 15 seconds.
Steps To Follow:
Step 1: Locate the reset button on your ARRIS device, usually found on the back or bottom panel.
Step 2: Use a small pin or paperclip and press and hold the reset button for about 10-15 seconds.
Step 3: Release the reset button when the modem/router lights start blinking.
Step 4: Wait for the modem/router to complete the reset process. It may take a few minutes.
After the reset is complete, the modem or router will need to be configured again.
Method 2: Using Router's Web Interface
This method involves logging into the router's web interface and selecting the option to reset the device. However, in this method, you can create a backup of your current settings and restore them again after the factory reset.
Steps To Follow:
Step 1: Ensure that your device is connected to the router either via Ethernet cable or Wi-Fi.
Step 2: Now open any browser and enter the router's IP address.
Step 3: Now type the ID and Password for your account.
Step 4: Find the Security or Utility option.
Step 5: Click on it and head over to ‘Factory Reset’.
Step 6: Click on the “OK” button.
The router will now reset.
What Happens When You Reset The ARRIS Modem?
When you reset an ARRIS modem, it returns to its default factory settings. This means that all customized configurations, such as Wi-Fi network names and passwords, port forwarding settings, and other personalized settings, will be erased.
The modem will revert to its original state, requiring you to reconfigure it from scratch and set up your network preferences again.
How To Set Up ARRIS Router After Reset?
Step 1: Connect your modem to your ISP's cable or DSL line.
Step 2: Connect your router to your modem using an Ethernet cable.
Step 3: Connect your computer to your router using an Ethernet cable or Wi-Fi.
Step 4: Open a web browser and type the router's IP address into the address bar.
Step 5: Log in to the router using the username and password.
Step 6: Set up the wireless network by assigning a network name (SSID) and password.
Step 7: Save your changes and restart the router.
Issues That Can Be Fixed with an ARRIS Modem/Router Reset
Here are some common problems that can be fixed by performing a reset:
- Slow or inconsistent internet speeds.
- A modem keeps resetting itself
- Slower upload speeds
- Modem's internet light is off
- Frequent signal drops.
- Difficulty connecting to the modem or router interface.
- Forgotten the Wi-Fi network password.
- Not able to access the web interface.
- Malfunctioning or unresponsive modem.
- Network configuration errors.
- Firmware glitches or software-related issues.
Frequently Asked Questions
The duration to complete the reset process can vary depending on the models. However, typically it takes about 3-5 minutes to complete a reset process.
In most cases, the reset button is located on the back or bottom panel of the device. It is usually a small, recessed button that requires a pin or paperclip to press and hold.
If the problems persist, you can try updating the firmware of the modem or router to the latest version. Additionally, you may want to contact ARRIS customer support for further assistance by calling them or initiating a live chat.
It is not necessary to reset the router regularly unless you are encountering persistent issues. However, if you notice a decline in performance, such as slow internet speeds or frequent connection problems, a reset can be a troubleshooting step to consider.
Factory resetting the ARRIS device can often help resolve various connectivity issues. However, it's important to note that resetting should be considered a troubleshooting step and not a permanent solution.
If problems persist, it is advisable to reach out to your internet service provider or customer support for further assistance.
