All Hitron modems/routers have a set of LED lights on their front. They generally glow in green or blue. All these symbols have different meanings and states and they help understand the status of your connection or the device.
So, it is essential to understand all the lights on a Hitron cable modem/router. I'll go over each in this article and also provide you with information on their different phases and how to fix them if they're in trouble.
So, without further ado, let's dive in.
| Light Name | State | Meaning |
|---|---|---|
| Power | Light On | Modem is powered normally and operational |
| Light Off | The modem is off or malfunctioning | |
| Downstream | Flashing Green | The router is looking for a downstream frequency on the CABLE connection |
| Solid Green | The router has successfully found and locked on a downstream frequency on the CABLE connection |
|
| Solid Blue | The router has locked downstream connection on channel bonding |
|
| Light Off | The CABLE connection has no downstream activity |
|
| Upstream | Flashing Green | The router is looking for a upstream frequency on the CABLE connection |
| Solid Green | The router has successfully found and locked on a upstream frequency on the CABLE connection |
|
| Solid Blue | The router has locked upstream connection on channel bonding |
|
| Light Off | The CABLE connection has no upstream activity | |
| Status | Flashing | The router is registering with the CMTS of the service provider |
| Solid Blue | The router has successfully registered with the service provider and is now ready for data transfer |
|
| LAN | Flashing Green | A device is connected through LAN port and transferring data |
| Solid Green | A device is connected through LAN port but not transferring data |
|
| Light Off | No device is connected to LAN port | |
| Wireless (2.4Ghz & 5.0Ghz) | Flashing Green | The wireless network (2.4Ghz or 5.0Ghz) is active and data is being transmitted |
| Solid Green | The wireless network (2.4Ghz or 5.0Ghz) is active but no data is being transmitted |
|
| Light Off | The wireless network (2.4Ghz or 5.0Ghz) is not active |
|
| USB | Flashing Green | A USB device is connected and data is being transmitted |
| Solid Green | A USB device is connected but no data is being transmitted |
|
| Light Off | No device is connected to USB port | |
| No Light | No registered connection |
1. Power
- Meaning: The equipment is powered on
- Ideal Light Color: Solid Green
Different states of Power light & their meanings:
- Light ON: The device is active and ready for use.
- Light OFF: The modem router is turned off or not receiving power.
Steps to Fix if it's in trouble:
- Check that the power cable is plugged in properly at both ends.
- Check if there is any kind of physical damage to the cable.
- Try connecting the gateway to another power socket.
2. Downstream
- Meaning: Downstream frequency status of the device
- Ideal Light Color: Solid Blue
Different states of Downstream light & their meanings:
- Flashing Green: The modem/router is searching for a downstream frequency. It will be flashing when you start the device and gradually turn solid blue.
- Solid Green: It signifies that the equipment has successfully been located and locked on one downstream frequency.
- Solid Blue: The device has a locked downstream frequency to channel bonding.
- Light Off: There's currently no downstream activity going on.
3. Upstream
- Meaning: Upstream frequency status of the device
- Ideal Light Color: Solid Blue
Different states of Upstream light & their meanings:
- Flashing Green: Hitron is searching for an upstream frequency. It will flash when you start the modem and gradually turn solid blue.
- Solid Green: The gateway has successfully located and locked on one upstream frequency.
- Solid Blue: The device has a locked upstream frequency to channel bonding.
- Light Off: There’s currently no upstream activity going on.
4. Status
- Meaning: Modem’s connection with the service provider
- Ideal Light Color: Solid Blue
Different states of Status light & their meanings:
- Flashing: The Hitron gateway is trying to establish a connection with the CMTS of the service provider.
- Solid Blue: Modem has successfully established a connection with the CMTS of the service provider. This means it is now ready for data transfer.
5. LAN
- Meaning: Shows the LAN connection status of the device
- Ideal Light Color: Flashing/Solid Green
Different states of LAN light & their meanings:
- Flashing Green: The device has established a connection using the LAN port and they are transmitting data (either sending or receiving data).
- Solid Green: The gateway has a successful connection with the device using the LAN port but there is no data transmission going on at the moment.
- Light Off: There is no device connected to the modem through the LAN port or the modem cannot detect it.
Steps to Fix if it's in trouble:
- See if there is any loose cable connection at both ends.
- Try to unplug and re-plug the ethernet cable on both devices.
- See if there is any kind of damage on the cable or the port.
- Try using another ethernet cable to see if the LAN port LED turns on.
6. WiFi (2.4G & 5G)
- Meaning: Shows the WiFi status of the device
- Ideal Light Color: Flashing/Solid Green
Different states of 2.4 & 5G lights & their meanings:
- Flashing Green: The device is receiving or sending data to a connected device on the 2.4G or 5G band.
- Solid Green: The modem is connected to a device on the 2.4 GHz or 5 GHz frequency, but there is no transmission of data happening currently.
- Light Off: The respective band is not active or in use. You can go to the settings of your router and enable the wireless network manually.
7. USB
- Meaning: Shows if any USB device is connected
- Ideal Light Color: Flashing/Solid Green
Different states of USB light & their meanings:
- Flashing Green: The USB device is connected and is transferring data.
- Solid Green: The USB device is successfully connected to Hitron, but there is no data transfer at the moment.
- Light Off: It indicates that there is no device connected to the modem/router through the USB port or the combo cannot detect the device.
Steps to Fix if it's in trouble:
- Restart the WiFi device and see if the USB light is now turned on.
- Try to use the USB device in some other USB port.
- Check if the USB port works fine by plugging in another USB device.
Frequently Asked Questions
The LED lights on your Hitron cable modem might be blinking if any activity is happening or ongoing. This is normal, and there is no need to worry.
The first thing to try is to restart your modem and see if it's working now. The next step is to check the coax and ethernet cable connections and see if everything is plugged in properly. If this doesn’t help you, reaching out to the support team might be a good idea.
Please ensure that the internet cable is properly connected to the modem. If so, please get technical support from your internet service provider. There might be an internet outage in your area which will be fixed shortly.
