Hawx Pest Control – 2024 Review

Hawx is a well-rated pest control company headquartered in Ogden, Utah. Services are available in 16 states, with offices in more than 34 cities across the country. Although it’s only been in the pest control industry for a little over a decade, Hawx has quickly become a popular choice for controlling pests in homes and gardens.

Hawx is often listed of top-ranked businesses for pest control and customer service as well as being a top place to work. In our Hawx Pest Control review, we cover what you need to know to get started.

Company Overview

Hawx Smart Pest Control was founded in 2013 by Scott Wilson and Matt Mehr. The company’s name, “Hawx,” is actually an acronym that stands for “Honesty, Attitude, Work Ethic, and Excellence,” which are the company’s core values. The Hawx website proclaims it has served over one million accounts since its founding.

Pros

• Covers a wide range of pests and situations
• Offers free retreatments if pests reappear
• Uses a multi-pronged approach for effective pest control.

Cons

• Only available in 16 states
• Most service options require a contract
• No online pricing

Best For: Residential and commercial customers seeking regular pest control services
BBB Rating: B
Areas Served: 16 states
Plans Offered: Ongoing, general pest control services for pests like ants, wasps, hornets, spiders, and certain types of cockroaches.
Average Monthly Cost: Contact the company for a free quote

Hawx is committed to using technology and the most efficient techniques to serve its customers and provide a dependable and transparent experience. Hawx is committed to its environmental responsibility, and has taken steps like partnering with organizations like One Tree Planted where the company plants one tree for every new customer (and so far they’ve planted over 25,000 trees). The company has participated in Bayer’s “Feed a Bee” program and has also converted 31% of their company vehicles to hybrid models.

Hawx Pest Control Plans – General Pest Control

The main pest treatment Hawx provides is its General Pest Control (GPC) package which covers pests such as ants, spiders, wasps, hornets, and certain cockroaches. Some pests aren’t included in this general plan, but this information wasn’t readily available on the website. The GPC package is a subscription-based program that includes a quarterly (every 90 days) inspection, treatment, and updated prevention plan.

For those who need more than the general plan covers, Hawx also offers add-on treatments that may require specific equipment depending on the type of pest and the extent of the infestation.

The company also offers a package that targets outdoor pests such as ticks and mosquitos, which tend to come out in the warm summer months when these populations are most active.

For almost all of its packages, Hawx provides free retreatment between services if you notice any pest activity. One-time service as well as biannual services are also available, though these may be subject to different warranty restrictions.

Below is a list of the most common pests Hawx can treat:

• Ants
• Spiders
• Cockroaches
• Mosquitos
• Rodents
• Termites
• Ticks
• Wasps
• Hornets
• Bees
• Wood destroying insects
• Bed bugs
• Scorpion
• Fleas

Multi-Pronged Approach to Pest Control

Hawx uses a multi-pronged approach to treating pests:

• Application of both granular and liquid pest control products
• Sealing cracks, holes, and other potential entry points to prevent pests from entering
• Installation of bait boxes and traps as required

Hawx applies both granular and liquid formulas to effectively target and eliminate pests. To prevent future infestations, technicians seal off entry points like cracks and holes, stopping pests before they can enter your home. Hawx also uses bait boxes and traps wherever needed.

When you purchase a Hawx pest control package, you’ll receive a smart service report that outlines a treatment approach specifically designed for your pest control needs. Most plans start by targeting the nesting sites, de-webbing the exterior of your home, then building a six-foot barrier around your house with specialty products. Your home will also receive crack & crevice treatment so pests have no way in and the foundation of your home will be treated with a liquid pesticide.

Add-On Services

Termite Treatment

If you’re experiencing any issues with termites, you need to take action right away since they can inflict thousands of dollars of damage to your home if left untreated. For termite treatment, Hawx will begin with a thorough inspection that will identify the type of termite you’re dealing with, the extent of the damage, and locate any nesting points. Your technician will give you a detailed report of this inspection and their findings so you fully understand the scope of the treatment plan. Most of Hawx’s termite treatment is done using the Sentricon termite pest control system which uses strategically placed bait stations instead of injecting chemicals into the ground.

Mosquito Treatment

Mosquitos can ruin backyard barbeques and other outdoor gatherings, making it nearly impossible for your family to enjoy your outdoor spaces in the warmer months. However, effective mosquito control is available. To successfully manage mosquito populations, you’ll have to use an integrated approach that targets all stages of a mosquito’s life cycle.

Hawx technicians will begin by performing a detailed inspection of your property, then will use misters that dispense a fine liquid coating to treat shrubs, trees, and bushes that can harbor mosquitoes during the day. They will then treat your lawn, up to a half acre, as well as any bodies of water that may attract mosquitoes for breeding.

This mosquito package (which also targets ticks) begins with an initial treatment followed by re-treatments every month to ensure the pests stay away during the peak season.

Bed Bug Control

Bed bug infestations require professional exterminators because they are nocturnal and are good at hiding, can be very hard to detect, and many basic treatments like bug spray can be ineffective. The first step of treatment is inspecting and vacuuming up all the visible bed bugs. Next, a liquid product is applied to all surfaces where bed bugs could be living: bed frames, curtains, side tables, or couches.

This is followed by a dust treatment applied to cracks, crevices, outlets, light switches, and any other potential points of entry in the walls. To ensure the problem is resolved, your Hawx technician will perform an initial treatment, then come back seven days later to follow up with another treatment.

Hawx Pest Control Pricing

Although the company provides free estimates, Hawx does not provide pricing information on its website. Since every home is different, the company will only provide pricing once they fully understand your issue.

Issues that affect your pest control costs include:

• Type of pest
• Severity of infestation
• Size of your house
• Geographic location
• Time of year
• Indoor services
• Outdoor services

Before you get a quote, note that several factors can influence your total costs including type of pest and severity of infestation, the size of your house, where you live, the time of year, and whether you need both indoor and outdoor services. However, you can always get a free, personalized estimate by contacting the company directly.

For ongoing services, you must pay an initial service fee which covers the first inspection and treatment plus a seven-day follow-up visit. After this preliminary service, you can get set up to pay a monthly subscription fee that guarantees continued prevention and management services throughout the year, though other payment options may be available when you speak with a representative.

Hawx Locations & Availability

Hawx currently offers its services in 16 US states including Arizona, California, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Wisconsin. You can learn more about the service area and find all the office locations here.

How Does Hawx Compare?

Hawx delivers reliable pest control services, but in some ways can’t compete with larger companies like Terminix and Orkin. These companies service more states and they have many more decades of experience. However, Hawx is a reputable company that has grown substantially in a relatively short amount of time.

Here's how Hawx compares to some of the best pest control companies:

Hawx Customer Service

There are several ways to contact a representative from Hawx Pest Control. You can enter your contact information online and have a representative call you back to get an estimate, call the company at (888) 372-9514 Monday through Friday from 8:00 am to 5:00 pm (MT), chat online with a live agent, or email your questions directly to [email protected].

Is Hawx Pest Control Worth It?

If you live within its service area and are looking for comprehensive, ongoing pest control services, then Hawx Pest Control is a good choice. However, if you’re looking to target only specific pests or only want a one-time treatment, you may be better served by another pest control company.

Hawx doesn’t list its prices online, which can be frustrating to some potential customers who don’t want to contact the company directly. That said, Hawx does offer a service guarantee – a technician will return and retreat your home for free if you aren’t satisfied with the work. Most customer reviews report satisfaction with their services. They also have an online chat feature through their website, making it easy to get answers to the most common questions.